How delivery works
- 1Ordered
Order confirmation by email.
- 2Packed
Received before 5 pm? Usually dispatched the same day.
- 3Dispatched
Tracking usually active within 24 hours.
- 4Delivered
Next working day in most of Ireland.
Order processing time
Most orders are dispatched the same day if received before 5 pm. Orders are not dispatched or delivered on weekends or public holidays. If we’re experiencing a high volume of orders, delivery may be delayed by a day. If there’s a significant delay, we’ll contact you by email or phone.
Delivery rates & estimates
Delivery is €0.00 for orders of €49 and over, and €4.50 for smaller orders. Faster delivery options may be available free of charge or for a fee at checkout.
Remote areas
While delivery times are generally uniform across Ireland, orders to remote rural, highland or island areas may occasionally take a little longer.
International delivery
We currently dispatch within the EU. For UK deliveries, please visit our dedicated site: InkHero.co.uk.
Dispatch confirmation & tracking
You’ll receive a dispatch confirmation email once your order has shipped, including your tracking number(s). Tracking is usually active within 24 hours.
Damages
Ink Hero isn’t liable for goods damaged or lost in transit. If your order arrives damaged, please contact the carrier to file a claim. Keep all packaging and the damaged goods until the case is resolved.
Returns policy
Our full Return & Refund Policy explains all options and procedures for returning your order. In short: 90-day money-back and a 3-year warranty on defective items.